Charlotte's Beautiful Skin Foundation - 12 Neutral

Shipping & Returns

Order with confidence! Here is everything you need to know about our policies:

• Shipping Options:

  • Free Standard Shipping: Available on orders of $49.00 and above (takes 5-8 business days, including processing).

  • Standard Shipping: Starts at $3.00 for orders under $49.00.

  • Expedited Shipping: Starts at $6.50 (takes 3-5 business days).

• Processing Time:

  • Orders are typically processed within 1-3 business days.

  • Total delivery time usually ranges from 2-8 business days depending on the option chosen.

• Returns Policy:

  • Window: You can return items within 30 days from the invoice date.

  • Condition: Items must be in new, unopened condition.

  • Damaged/Incorrect Items: If we made a mistake or the item arrived damaged, we provide free return shipping.

  • Exclusions: Returns are not accepted for opened or used items, or certain personal care products (deodorants, etc.) for hygiene reasons.